Privacy Policy

Last updated: May 5, 2026

This Privacy Policy describes how Digital Book Publishers LLC (“we,” “us,” or “our”) collects, uses, and safeguards information when you use our website and services. By using our site, you agree to the practices described here.

About This Policy

Protecting our customers is a priority. We collect information only as needed to operate our business, fulfill orders, improve customer service, and communicate with you as described in this policy. We do not sell or rent the personal information you provide to us online.

This policy explains what we collect, why we collect it, how we use it, and the choices you have. If anything here is unclear, please contact us using the details in the Questions section.

Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and account details, such as your name, email address, mailing address, and phone number, when you place an order, create or update an account, or submit forms (for example, our contact form).
  • Order-related information needed to process purchases and deliver services.
  • Information you voluntarily provide in messages, comments, or support conversations.
  • Preferences and history related to products or services that have interested you or that you have purchased, so we can improve relevance and your experience on our site.

How We Use Collected Information

We use the information we hold to:

  • Process and fulfill orders and provide the services you request.
  • Send transactional messages, such as order confirmations and service-related notices.
  • Contact you by phone, mail, or email if we need clarification about an order or your request.
  • Send updates about our website or services, including newsletters or promotional communications, where permitted by law and your preferences.
  • Understand interests and purchase patterns to improve our website, offerings, and customer experience.
  • Maintain security, prevent fraud, and comply with legal obligations.

Your Access and Control

You may contact us at any time to:

  • Ask what personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information, subject to legal and contractual exceptions.
  • Raise concerns about how we use your data.

Use the contact information in the Questions section below.

Newsletter and Marketing Opt-Out

If you no longer wish to receive newsletters or promotional emails from us, you can unsubscribe using the instructions included in those messages, or contact us at info@digitalbookpublishersllc.com or (628) 253-1345.

Social Media Features and Widgets

Our website may include social media features (for example, a Facebook “Like” button) or widgets (such as sharing tools). These features may collect your IP address, record which pages you visit on our site, and set cookies so the feature works correctly. They may be hosted by us or by a third party. Your interactions with those features are governed by the privacy policy of the company that provides them.

Third-Party Service Providers

We do not sell or rent your personal information. We may share information with trusted service providers who assist us in operating our website, processing payments, delivering services, or supporting customers—for example, payment processors that bill you for services. Those parties are authorized to use personal information only as needed to perform services for us and are expected to handle it in line with their own policies and applicable law.

Payment processors do not use your card details for unrelated purposes beyond processing payments on our behalf, in accordance with their terms and industry practice.

Security of Personal Information

Sensitive information submitted through our site is protected during transmission using industry-standard encryption (such as SSL/TLS), where applicable. We also take reasonable administrative and technical steps to protect information once we receive it.

No method of transmission over the Internet or electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.

Access to personally identifiable information within our organization is limited to employees and contractors who need it to perform their jobs (for example, billing or delivering your order). Systems used to store such information are maintained with appropriate safeguards.

Registered Accounts

If we offer account registration, you may sign in through our website to access your profile and certain information you have previously submitted. Where available, you can update your details through your account (for example, via a “My Account” or similar area).

Account Cancellation, Deletion, and Retention

To request cancellation of marketing communications, closure of an account, or deletion of personal information, contact us at info@digitalbookpublishersllc.com. Closing an account or deleting data may affect our ability to send you correspondence related to past online orders unless you specify otherwise and the law allows.

We retain information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and meet legal, tax, and accounting requirements.

Cookies and Similar Technologies

Cookies are small files or identifiers placed on your device through your browser. They help our systems recognize your browser, maintain sessions, remember items in a shopping cart, and improve how the site functions.

Most browsers let you refuse new cookies, notify you when a cookie is set, or disable cookies entirely. If you disable cookies, some parts of our site may not work as intended.

We may also log non-identifying technical data such as browser type, access times, referring URLs, and pages viewed on our site. Except as stated in this policy, we do not provide this information to third parties in a form that identifies you individually; we may share aggregated or de-identified statistics.

Cookies or similar technologies used by our partners, affiliates, analytics providers, or other third parties are governed by their respective policies. We do not control those cookies.

Clear GIFs (Web Beacons)

We may use clear GIFs (web beacons) on pages or in emails to understand how content performs or whether messages are opened. These are small graphics with a unique identifier, similar in purpose to cookies but embedded in pages or email. We do not tie beacon data from our site to your personally identifiable information in a way that identifies you beyond what you have already provided.

IP Addresses and Log Data

We may process IP addresses and server logs to diagnose technical issues, administer the site, and understand broad geographic or connectivity patterns (such as region or internet service provider). We may analyze how visitors use the site in aggregate. We do not link IP addresses or routine log data to personally identifiable information except as needed for security, legal compliance, or as described in this policy.

Testimonials

With your consent, we may display your testimonial and name on our website. If you wish to have a testimonial removed, contact us at info@digitalbookpublishersllc.com.

Links to Other Websites

Our site may link to third-party websites whose privacy practices differ from ours. If you provide information to those sites, it will be handled under their policies. We encourage you to read their privacy statements before submitting personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and may note the change on our homepage or elsewhere on the site. Please review this page periodically. If we make material changes, we will provide additional notice as appropriate, such as by email or a prominent notice on the site, before the changes take effect where required by law.

Legal Requests

We may disclose personal information when we believe in good faith that disclosure is required by law, regulation, legal process, or governmental request, or when necessary to protect our rights, safety, or property, or that of our users or others.

Confidentiality and Ownership of Creative Services

Our writing and editorial services are confidential. Materials and communications produced or reviewed for your project are not disclosed to unrelated third parties except as you authorize, as needed to deliver the service, or as required by law. Unless otherwise agreed in writing, deliverables prepared for you are intended for your use in line with your agreement with us; we do not claim ownership of your manuscript or creative work as your sole author or owner.

Originality

We provide original content in line with our service agreements. Where research or external sources inform deliverables, we use appropriate citation and paraphrasing so materials meet agreed originality and quality standards.

Payments

To process orders, we may collect personal details such as your name, email, billing address, and phone number. Card payment details are handled by our payment processors and are subject to their security practices and terms.

Questions

If you have questions about this Privacy Policy or our use of your information, contact us: